Jo-Anne is a licensed professional counselor (LPC) and is certified through the National Board of Certified Counselors. She holds a master's degree in professional counseling and her undergraduate degree in family and consumer sciences with a specialization in foods and nutrition. Prior to becoming a licensed counselor, Jo-Anne was a practicing nutritionist. She holds her certification as a certified professional counselor supervisor.

Jo-Anne's clinical experience includes community mental health, psychiatric residential treatment, adolescent day treatment facility, private practice, and community and private nutritionist services. She utilizes and is experienced in individual, group, and family methodologies. Jo-Anne is trained as a parent coordinator through the Cooperative Parenting Institute in Atlanta. In addition, she has extended training in various areas including certifications with PREPARE/ENRICH for couples, The Marriage Breakthrough, The Nurturing Parenting Program, Cooperative Parenting and Divorce, and Reaching Difficult Kids and Families Program. Jo-Anne values and continues to seek education and training in all areas of interest in order to best serve her clients.